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Agile working is a way of working in which an organisation empowers its people to work where, when and how they choose – with maximum flexibility and minimum controls. It best suits self-starters – people who thrive on extra responsibility and the freedom to work with less supervision and fewer constraints. People with natural agility.

Good communication skills are all about being able to convey information to people clearly and simply, in a way that means things are understood and actioned. It's about transmitting and receiving messages clearly, and being able to read your audience – having empathy for them and their views.

Creativity is looking at something in a new way. It’s often called lateral thinking, or the ability to perceive patterns that aren’t obvious. Some people are naturally more creative than others, but creative thinking can be developed with practice. You can practice creative thinking by solving riddles, role play, puzzles, drawing, painting, and through game play.

What makes a good leader? This is someone who motivates people with an inspiring vision of the future, maximising colleagues’ efforts towards the achievement of a common goal.

It’s not about who can collect the most business cards or how many connections you have on LinkedIn. A successful networker is someone who asks not what others can do for them, but what they can do for others. Someone who is interested in the other person – a listener. We’re talking about good manners. A good networker follows up – networking means staying connected.

It’s not just about filing and scheduling. Good organizational skills are essential for business professionals who need to balance a mix of different duties in their day-to-day work. Time management, keeping valuable business data easily accessible, keeping goals in focus and employees on the same page – it goes without saying that all of these things benefit not only the individual but the team and the company as a whole.

Good problem solvers are good thinkers. The bigger the problems they can solve, the more they achieve and the more respect they earn. That’s why they make excellent leaders. It's true some people are natural problem solvers, but almost anyone can sharpen these skills with a little effort.

This is the ability to come up with effective plans that align with an organization's objectives. Strategic thinking helps managers perform long term planning, and to set goals and priorities. It’s key for identifying both risks and opportunities.

A good team builder is a great communicator. Someone who has super-sharp writing and verbal skills to explain company goals, delegate tasks, and resolve conflicts. They’re also a problem solver – a good listener who makes sure every team member feels heard.